FAQ

Processing Time: All orders are processed within 5-7 business days.


Shipping Rates: We currently offer free shipping. 


Delivery Times: Standard shipping takes 5-7 business days. 


Tracking: You’ll receive a tracking number via email once your order ships.


International Shipping: Currently, we only ship within the U.S.


Issues:

  • If your product arrives damaged, contact us within 7 days of delivery. Proof of damage is required.
  • Preux Valley™ is not responsible for delays in shipment.